07 Jul,2016

: Hits: 4975

Receptionist

Government of the United States Virgin Islands Department of Education

POSITION: RECEPTIONIST

DESCRIPTION

An employee in this class operates an agency’s switchboard in processing telephone calls. The employee also acts as a receptionist, receiving visitors and clients, and performs routine clerical tasks, including sorting and distributing mail, scanning documents and typing. The employee is responsible for establishing good relations with callers, for behaving in a professional manner and for cultivating standards of conduct that reflect to the credit of the agency.

DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE)

Answers all incoming telephone calls, supplying general information and making proper connections to persons requested;
Makes outgoing calls and all interoffice calls;
Receives and delivers messages by telephone between departmental personnel and outside persons;
Receives, announces, and directs callers and gives routine non-technical information;
Sorts and distributes mail;
Scanning incoming documents;
Types and formats labels;
Performs other duties, functions, special projects, and responsibilities as required or assigned.

FACTOR I: KNOWLEDGE AND ABILITIES REQUIRED

Knowledge of the Department’s policies, rules and regulations;
Knowledge of the general organization of the school or activity center to which assigned;
Knowledge of standard office practices and procedures;
Knowledge of correct English usage, including spelling, grammar and punctuation;
Ability to handle a high volume of telephone calls with courtesy, speed and accuracy;
Ability to answer calls and questions with a well-modulated and pleasant voice;
Ability to understand, follow and carry out written and oral instructions;
Ability to establish and maintain effective working relationships with co-workers and persons contacted during the course of work;
Ability to read and write;
Ability to operate a computer and other standard office equipment;
Ability to type accurately;
Ability to maintain effective working relationships those encountered in the course of work;
Ability to communicate with the public in a courteous and professional manner by telephone and in person;
Ability to work independently with general supervision;

FACTOR II: SUPERVISOY CONTROLS

The receptionist is directly supervised by a higher level officer who outlines scope of duties.

FACTOR III: GUIDELINES

The receptionist is guided by the Department’s policies, rules and regulations and must maintain a professional attitude in the performance of all duties.

The receptionist adheres to the Health Insurance Portability and Accountability Act (HIPAA) and keeps in confidence all written correspondences and business conversations.

FACTOR IV: COMPLEXITY

The receptionist is regularly required to work on multiple concurrent tasks with constant interruptions, and interact with other staff members, the general public and others encountered in the course of work, some of whom may be dissatisfied individuals.

FACTOR V: SCOPE AND EFFECT

Assists management by attending to a wide variety of clerical duties, which are necessary to ensure an uninterrupted workflow.

FACTOR VI: PERSONAL CONTACTS

Contacts are with co-workers, employees from other government agencies, and the general public.

FACTOR VII: PURPOSE OF CONTACTS

The employee in this position will answer questions, offer or obtain general information, provide assistance on routine matters, and connect callers/visitors with appropriate personnel.

FACTOR VIII: PHYSICAL DEMANDS

While performing the duties of this class, an employee is regularly required to:

Sit for long periods with intermittent standing, walking, stooping or bending;
Talk and hear both in person and by telephone;
Use hands to operate, finger, handle or feel office equipment;
Reach with hands and arms;
See to read review information on a PC monitor and hard copy output;
Lift up to twenty five pounds.

FACTOR IX: WORK ENVIRONMENT

Work environment involves normal everyday hazards or discomforts typical of offices, meeting and training rooms;
Comfortable levels of temperature, ventilation, lighting and sound are inherent in the work environment;
Exposure to deviations from pleasant environmental conditions is only occasional;
The possible of injury is remote.

MINIMUM QUALIFICATIONS

Completion of the twelfth school grade and at least two years of clerical experience.

“No person shall be discriminated against in employment or in any educational program or activity offered by the Virgin Islands Department of Education on account of race, color, creed, national origin, sex, handicap or age.”

Complainant may write to:	Director	Director
	Division of Human Resources	Division of Human Resources
	2133 Hospital Street	44-46 Kongens Gade
	Christiansted, VI 00820	St. Thomas, Virgin Islands 00802

07 Jul,2016

: Hits: 4671

Records Clerk - Human Resources

POSITION: RECORDS CLERK - HUMAN RESOURCES

DESCRIPTION

This position involves a variety of advanced technical and specialized personnel-related duties associated with the Human Resources Division. Work in this class involves the maintenance of official files and records for government employees and retirees, ensuring that records are accurately filed in accordance with applicable laws and rules and regulations. The employee in this position must maintain strict confidentiality of records and other sensitive information that is submitted to the division for processing. Immediate supervision is received from a higher-level officer.

DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE)

Files sequentially all documents in the employee’s Official Personnel Record (OPR) folder and file in appropriate cabinet;
Exercises complete confidentiality appropriate to requirements of the job;
Maintains all government employee personnel records and record room in compliance with rules, regulations and established procedures;
Enters data or information into a terminal, PC or other keyboard device;
Maintains and processes documents using the Electronic Resource Program (ERP);
Retrieves OPR folder when requested;
Uses computer to maintain record of OPR folders;
Establish OPR’s for new employees;
Performs simple filing according to clearly defined categories and classification criteria;
Serves as an alternate in the absence of and/or lunch breaks for the receptionist;
Performs other related duties as required.

FACTOR I: KNOWLEDGE AND ABILITIES

Knowledge of the principles and techniques of filing;
Knowledge of the capabilities of the general purpose digital computer and its peripheral equipment especially as they relate to record keeping;
Knowledge of and proficiency in using Microsoft Word, Excel, and other computer applications, as well as the typewriter, the computer and other machines typical to the office;
Knowledge of basic mathematics;
Ability to read and comprehend;
Ability to exercise complete confidentiality appropriate to job requirements;
Ability to learn personnel policies and procedures through observation, verbal instruction and written source documents;
Ability to carry out requests accurately;
Ability to maintain satisfactory working relationships with other employees and the public;
Ability to work cooperatively with others.

FACTOR II: SUPERVISORY CONTROLS

Employee works under the supervision of a higher-level officer who assigns duties, describes scope of goals and objectives and furnishes guidance on critical issues;
Employee receives a general outline of the work to be performed and is generally free to develop their own sequences and methods within the scope of established policies;
Supervising officer makes periodic checks of the work completed and in progress.

FACTOR III: GUIDELINES

Federal and local guidelines and procedures as they relate to the maintenance of personnel records must be followed;
Compliance to HIPAA Federal Laws required.

FACTOR IV: COMPLEXITY

This is recurring work which involves the confidential safekeeping of personnel records and maintenance of documents for the employment life cycle of the employee within the Virgin Islands Government.

FACTOR V: SCOPE AND EFFECT

The purpose of this work is to maintain proper control of employees and retirees’ employment records making sure that all pertinent documents are safely filed in the employees’ OPR folder;

Routine data entry may include routine clerical including the utilization of keyboard to input numerical data and text.

FACTOR VI: PERSONAL CONTACTS

Contacts are with co-workers, other government employees and retirees requesting to place, review or retrieve documents;
Contacts are made by telephone or in person.

FACTOR VII: PURPOSE OF CONTACTS

The purpose of contacts is to retrieve information from, or to place information in the employees or retirees folder.

FACTOR VIII: PHYICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

Sit for long periods of time with intermittent walking, standing;
Talk or hear within normal range;
Reach with hands and arms and handle cumbersome awkwardly shaped items;
Read fine print, and review information on a PC monitor, as well as, hard copy output;
Lift up to 70 pounds and exert maximum muscle force to lift, push, pull, or carry objects.

FACTOR XI: WORK ENVIRONMENT

Work environment involves normal everyday hazards or discomforts typical of offices, meeting and training rooms, or libraries.
Comfortable levels of temperature, ventilation, lighting and sound are inherent in the work environment and exposure to deviations from pleasant environmental conditions is only occasional. The likelihood of injury is remote.

MINIMUM QUALIFICATIONS

High School Diploma or GED, and two (2) years clerical experience. (Business Vocational High School preferred.)
Training in computers, organizing, filing, and maintaining filing systems, and in human resources practices is desirable.

Complainant may write to:	Director	Director
	Division of Human Resources	Division of Human Resources
	#2133 Hospital Street	#44-46 Kongens Gade
	Christiansted, VI 00820	St. Thomas, Virgin Islands 00802

07 Jul,2016

: Hits: 4439

Refrigeration Engineer

POSITION: REFRIGERATION ENGINEER

DESCRIPTION

This is advanced professional engineering work in installing, constructing, repair and maintenance of refrigeration equipment. Work involves the application of specialized engineering knowledge in the maintenance of refrigeration equipment and cooling system and is performed with considerable independence due to the specialized nature of the work performed. General instruction and supervision is received from an administrative or maintenance supervisor through periodic inspection of the plant facilities.

DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE)

Prepares plans for installation of equipment and determines necessary power requirements for operation;
Plans and recommends changes or additions to the existing circulating system to secure maximum plant efficiency;
Determines safety factors for operation of equipment and designs necessary cut-off or release valves;
Prepares plan designs and specifications for modification of equipment and circulating system and develop methods of maintaining and utilizing standby equipment;
Makes periodic inspection of plant and operating equipment to determine maintenance of proper temperatures, equipment to ensure proper working conditions and general operating efficiency of the plant;
Repair compressors, condensers and other equipment;
Requisitions necessary spare parts and supplies needed for the proper maintenance and operation of the refrigeration equipment;
Instructs operating personnel in work to be performed and precautions required in the operation of the equipment and proper methods of reading gauge and pressure records;
Performs related work as required.

KNOWLEDGE, SKILL AND ABILITIES

Knowledge of the principles and techniques of refrigeration equipment including compressors, condensers and electrical motors;
Knowledge of the temperatures required for maintaining perishables and other commodities in proper condition to prevent spoilage;
Knowledge of the construction methods particularly as they relate to the installation of refrigeration equipment and cooling systems;
Ability to design refrigeration installation sand to estimate construction, installation and operating costs;
Ability to determine repair and maintenance needs and inspect completed work to determine if it meets operating and safety standards;
Ability to make repair and adjustments to refrigeration equipment;

Ability to read, write, understand and follow simple oral and written instructions.
Ability to establish and maintain effective working relationships with all persons contacted during the course of work.

Ability to lift 70 (seventy) pounds or more.

EDUCATION AND EXPERIENCE

High School Diploma or G.E.D. and (3) three years experience at the journeyman level or
Completion of an apprenticeship and (2) two years experience at the journeyman level or
An Associate’s degree in a related area

“No person shall be discriminated against in employment or in any other educational program or activity offered by the Virgin Islands Department of Education on account of race, color, creed, national origin, sex, handicap, or age.”

Complaint may write to:	Director	Director
	Division of Human Resources	Division of Human Resources
	21-33 Hospital Street	1834 Kongens Gade
Revised 2/1/2012	Christiansted VI 00820	St. Thomas VI 00802

07 Jul,2016

: Hits: 4884

Registrar

POSITION: REGISTRAR

DESCRIPTION

Under general supervision from the school principal, directs the registration activities of students coming into the public school system, coordinates class schedules with room assignments, and maintains record system related to the same. Assignments are completed in accordance with established policies and procedures, but independent judgment is sometimes required. Work is reviewed through observations and staff conferences.

DUTIES AND RESPONSIBILTIES (NOT ALL INCLUSIVE)

Initiates and completes all work connected with registration of students in school;
Corresponds with school officials to request information and to answer inquires regarding students’ transcripts and scholastic standings;
Complies scholastic ranking of graduates and other pertinent statistics;
Prepares periodic reports for school officials based upon registration data;
Schedules classrooms according to courses of study to be offered, maintain a master listing showing classrooms assigned and the classrooms available;
Maintains records of registration cards, schedule cards, dropouts, “on condition” students and all other records as necessary;
Prepares or ensures that all necessary forms for scheduling students are available;
Reviews registration forms and transcripts for students for placement;
Directs students to appropriate counselor for preparation of course selection form;
Request transcripts for students;
Issues transcripts as requested by past and present students;
Verifies enrollment for Social welfare Housing, Food Stamps, Armed Forces and Social Security;
Prepares examination schedule for midterm and final exam;
Determines scholastic ranking of graduating students as of the at the end of 11th grade, first semester of 12th and final 12th;
Prepares and maintains roster of students enrolled;
Custodian of cumulative records and report cards;
Ensures that report cards and cumulative records are prepared for all students enrolled;
Determines whether or not a possible graduate has met graduate requirements;
Performs related work as required.
Identifies gifted children and suggests accelerated programs for such children;
Prepares case histories and reports outlining diagnostic results of the tests as a basis for planning the type of treatment;
Plans and supervises in-service training programs for teachers to meet the needs of students;
Provides to school personnel, parents and certain community agencies clinical and diagnostic information regarding children learning and emotional problems;
Prepares and submits required reports to the principal;
Participates in case conferences and research programs;
Participates in the development and administration of programs in the department;
Prepares and maintains comprehensive case records on each client in accordance with local and federal standards;
Performs related work as required.

KNOWLEDGE, SKILL AND ABILITIES

Knowledge of the procedures involved in maintaining school records of students’ grades and achievements;

Knowledge of the principles and techniques of office management;
Knowledge of computer programs such as excel, quicken and other record keeping software;
Knowledge of the theory, principles and techniques of master scheduling of school enrollment and classroom space to meet existing needs;
Ability to type accurately at a working rate of speed and to understand and follow complex oral and written instructions;
Ability to prepare and maintain accurate detailed records;
Ability to exercise patience while dealing with students;
Ability to work harmoniously and effectively with all those contacted during the course of work.

Ability to exercise sound, independent judgment in carrying out functions of the position.

EDUCATION AND EXPERIENCE

Bachelor of Arts degree in Education or Business and two (2) years of experience school registration activities.

“No person shall be discriminated against in employment or in any other educational program or activity offered by the Virgin Islands Department of Education on account of race, color, creed, national origin, sex, handicap, or age.”

Complaint may write to: Director Director

Division of Human Resources Division of Human Resources 21-33 Hospital Street 1834 Kongens Gade

Christiansted VI 00820 St. Thomas VI 00802

07 Jul,2016

: Hits: 5264

School Guidance Counselor

POSITION: SCHOOL GUIDANCE COUNSELOR

DESCRIPTION

Under general supervision of the school principal the individual would perform the duties of guidance counseling in a public school setting. An employee in this class works as a member of the school staff and is responsible for providing comprehensive guidance to all students with a focus on acceptance of self, decision making and effective communication for improving human relation skills. Classroom guidance is provided to teachers to assist in areas such as career education, career decision- making, study and test taking skills, building self esteem and establishing positive teacher and parent involvement.

DUTIES AND RESPONSIBILTIES (NOT ALL INCLUSIVE)

Assists parents, teachers, and administrators in relating positively to students by improving human relation skills;
Confers with teachers to develop management strategies to meet the needs of individual students;
Counsels with students on an individual and/or small group on the management of personal, social, educational, and career concerns;
Remains steadily available to students to provide individual and/or group counseling (with common concerns) that will lead each student to increased personal growth, self-understanding and maturity;
Assists teachers in identifying potential drop outs and consults with teachers on alternative teaching strategies/techniques to seek alternative programs;
Confers with teachers to develop management strategies to meet the needs of individual students;
Helps students evaluate career interests and choices;
Participates in-service training programs promoted by the district;
Maintains a working knowledge of the testing program and interprets test results to students, parents, and school personnel;
Encourages parental visits as a means of increasing parental awareness of various programs available to students;
Consults with psychologists, special education personnel, and other specialists concerning students with specific learning, emotional, or other problems;
Participates in the development of special programs for the school;
Provides classroom guidance activities as determined by a needs assessment;
Conduct career and educational planning activities;
Perform other related duties as required.

KNOWLEDGE, SKILL AND ABILITIES

Considerable knowledge of federal and local laws as it pertains to school counseling;
Considerable knowledge of counseling theories, departmental policy, regulations, and procedures applicable to the school counseling program;
Knowledge of Microsoft Office;
Excellent written and oral communication skills;
Ability to cooperate and collaborate with other professionals in enhancing the education of students;
Ability to prepare and maintain accurate detailed records;
Ability to exercise patience while dealing with students;

Ability to work harmoniously and effectively with all those contacted during the course of work and demonstrate sensitivity and empathy;

Ability to exercise sound, independent judgment in carrying out functions of the position.

EDUCATION AND EXPERIENCE

Master’s degree in Guidance and Counseling; and
Meet certification requirements as required by the Virgin Islands Board of Education

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